Frequently asked questions

PowerBug is a hybrid solar product developed by SPARK to serve as a reliable alternative energy unit for underserved Nigerians.

PowerBug units convert energy from the sun or takes up energy from the grid to provide power supply to the customer when they are on grid supply or out of supply.

You get to enjoy 15 years warranty on our Solar panels, 2-year warranty on our Inverters and a 1-year warranty on the batteries.

No, your payment does not cover the material cost, home structures and installation points may differ so can cost of materials differ. We do have a base standard though which is based on general home design averages (see our products page on our website for more details).

Kindly visit our products page on our website for more details.

The battery capacity is dependent on the plan you choose.

 When you install a solar energy system on your property, you save money on your electricity bills and protect yourself against rising electricity rates in the future, most importantly save cost on generator repairs and eliminate noise and Co2 pollution. 

Solar panels absorb the sun’s energy throughout the day and convert it into direct current (DC) electricity. Most homes and businesses run on alternating current (AC) electricity, so the DC electricity is then passed through an inverter to convert it to usable AC electricity. 

Solar panel systems are made of durable tempered glass and require little to no maintenance for 15 years or more that they will generate power. 

In most cases, you don’t even need to clean your solar panels regularly. You should make sure that there is nothing piled up on top of the solar panels which could block them from the sun

The size of your solar energy system will depend on how much electricity you use on a monthly basis, as well as the weather conditions where you live. See our load analysis page to check up on your energy needs

At night, there is not enough sunlight to sustain the operation. As a result, it is completely normal for your charge controller to turn off when the sun is down and then resume work in the morning. But since the system includes battery storage, it stores energy that can take you all through the night.

Roof-mounted solar panels are generally less expensive because they do not require support structures. You also make use of otherwise unutilized space on your roof. On the other hand, ground-mounted panels are a good option if your roof is not suitable for solar panels.

Our systems are designed to run throughout the day and offer up to 10 hours at night if the unit is fully charged at sunset, a reduction in full load will, however, increase run time.

It is effective as the system is designed to draw current from the grid when your panel is not producing all of the power that you need and at over 75% efficiency energy production continues with minimal daylight.

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